Devices, Users, and Microsoft 365 — Supported and Managed as One Accountable Service
Responsive support for your people and disciplined management of the devices and accounts they depend on.
When IT support is ad hoc, every new hire, lost laptop and password reset becomes a small emergency — and nobody owns the whole picture.
Your people supported. Your environment managed.
Netgrid IT gives your team a help desk to call and gives your business managed, patched and secured devices and Microsoft 365.
Onboarding and offboarding follow a process, assets are tracked, and your environment is documented — so knowledge lives with the business, not one person.
What’s included
- Help desk support
- Windows and Mac device management and patching
- Microsoft 365 administration
- User onboarding and offboarding
- Endpoint security
- Documentation and asset tracking
How it works
- 01
Onboard
Users, devices and accounts documented and brought under management.
- 02
Support
A help desk your team can reach when they need it.
- 03
Manage
Patching, security and Microsoft 365 administration, handled.
- 04
Review
Regular reviews of tickets, risks and upcoming needs.
Related
Ready for technology that’s built right and managed clearly?
Tell us where your business is headed. We’ll show you what the technology behind it should look like — and who will be accountable for it.
Or call 443-790-7079